Asus Computer Monitor VG248 User Manual

VG248 series  
LCD Monitor  
User Guide  
Contents  
iii  
Notices  
Federal Communications Commission Statement  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions:  
This device may not cause harmful interference, and  
This device must accept any interference received including interference that  
may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with manufacturer’s  
instructions, may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
The use of shielded cables for connection of the monitor to the graphics card is  
required to assure compliance with FCC regulations. Changes or modifications  
to this unit not expressly approved by the party responsible for compliance  
could void the user’s authority to operate this equipment.  
As an Energy Star® Partner, our company has determined that this  
product meets the Energy Star® guidelines for energy efficiency.  
Canadian Department of Communications Statement  
This digital apparatus does not exceed the Class B limits for radio noise emissions  
from digital apparatus set out in the Radio Interference Regulations of the  
Canadian Department of Communications.  
This class B digital apparatus complies with Canadian ICES-003.  
This Class B digital apparatus meets all requirements of the Canadian Interference  
- Causing Equipment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement  
sur le matériel brouiller du Canada.  
iv  
 
Safety information  
Before setting up the monitor, carefully read all the documentation that came  
with the package.  
To prevent fire or shock hazard, never expose the monitor to rain or moisture.  
Never try to open the monitor cabinet. The dangerous high voltages inside the  
monitor may result in serious physical injury.  
If the power supply is broken, do not try to fix it by yourself. Contact a qualified  
service technician or your retailer.  
Before using the product, make sure all cables are correctly connected and the  
power cables are not damaged. If you detect any damage, contact your dealer  
immediately.  
Slots and openings on the back or top of the cabinet are provided for  
ventilation. Do not block these slots. Never place this product near or over a  
radiator or heat source unless proper ventilation is provided.  
The monitor should be operated only from the type of power source indicated  
on the label. If you are not sure of the type of power supply to your home,  
consult your dealer or local power company.  
Use the appropriate power plug which complies with your local power standard.  
Do not overload power strips and extention cords. Overloading can result in fire  
or electric shock.  
Avoid dust, humidity, and temperature extremes. Do not place the monitor in  
any area where it may become wet. Place the monitor on a stable surface.  
Unplug the unit during a lightning storm or if it will not be used for a long period  
of time. This will protect the monitor from damage due to power surges.  
Never push objects or spill liquid of any kind into the slots on the monitor  
cabinet.  
To ensure satisfactory operation, use the monitor only with UL listed  
computers which have appropriate configured receptacles marked between  
100-240V AC.  
If you encounter technical problems with the monitor, contact a qualified  
service technician or your retailer.  
This symbol of the crossed out wheeled bin indicates that the product (electrical,  
electronic equipment, and mercury-containing button cell battery) should not  
be placed in municipal waste. Please check local regulations for disposal of  
electronic products.  
v
 
Care & Cleaning  
Before you lift or reposition your monitor, it is better to disconnect the cables  
and power cord. Follow the correct lifting techniques when positioning the  
monitor. When lifting or carrying the monitor, grasp the edges of the monitor.  
Do not lift the display by the stand or the cord.  
Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor  
surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed  
with a cloth dampened with mild cleaner.  
Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended  
for use with the monitor. Never spray cleaner directly on the screen, as it may  
drip inside the monitor and cause an electric shock.  
The following symptoms are normal with the monitor:  
The screen may flicker during the initial use due to the nature of the fluorescent  
light. Turn off the Power Switch and turn it on again to make sure that the  
flicker disappears.  
You may find slightly uneven brightness on the screen depending on the  
desktop pattern you use.  
When the same image is displayed for hours, an afterimage of the previous  
screen may remain after switching the image. The screen will recover slowly or  
you can turn off the Power Switch for hours.  
When the screen becomes black or flashes, or cannot work anymore, contact  
your dealer or service center to fix it. Do not repair the screen by yourself!  
Conventions used in this guide  
WARNING: Information to prevent injury to yourself when trying to  
complete a task.  
CAUTION: Information to prevent damage to the components when trying  
to complete a task.  
IMPORTANT: Information that you MUST follow to complete a task.  
NOTE: Tips and additional information to aid in completing a task.  
vi  
 
Where to find more information  
Refer to the following sources for additional information and for product and  
software updates.  
1.  
ASUS websites  
The ASUS websites worldwide provide updated information on ASUS  
2.  
Optional documentation  
Your product package may include optional documentation that may have  
been added by your dealer. These documents are not part of the standard  
package.  
Takeback Services  
ASUS recycling and takeback programs come from our commitment to the highest  
standards for protecting our environment. We believe in providing solutions for  
our customers to be able to responsibly recycle our products, batteries and other  
components as well as the packaging materials.  
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling  
information in different region.  
vii  
 
viii  
1.1  
Welcome!  
Thank you for purchasing the ASUS® LCD monitor!  
The latest widescreen LCD monitor from ASUS provides a crisper, broader, and  
brighter display, plus a host of features that enhance your viewing experience.  
With these features, you can enjoy the convenience and delightful visual  
experience that the monitor brings to you!  
1.2  
Package contents  
Check your package for the following items:  
LCD monitor  
Monitor base  
Quick start guide  
Warranty card  
Power cord  
DVI (Dual-Link) cable  
Audio cable  
If any of the above items is damaged or missing, contact your retailer  
immediately.  
ASUS VG248QE LCD Monitor  
1-1  
 
1.3  
Monitor introduction  
1.3.1  
Front view  
1
2
3
4
5
6
1.  
button:  
Selects a desired preset mode.  
Exits the OSD menu or goes back to the previous menu when the OSD  
menu is active.  
2.  
Decreases values or moves your selection left/down.  
GamePlus hotkey. Press  
needed.  
to select and MENU to confirm the function  
3.  
4.  
MENU button:  
Turns on the OSD menu. Enacts the selected OSD menu item.  
Increases values or moves your selection right/up.  
Brightness hotkey  
5.  
button:  
Selects an available input source.  
Press  
(Input Select button) to display DVI/HDMI/DisplayPort signals after  
you connect DVI/HDMI/DisplayPort cable with the monitor.  
1-2  
Chapter 1: Product introduction  
 
6.  
Power button/power indicator  
Turns the monitor on/off.  
The color definition of the power indicator is as the below table.  
Status  
Description  
Blue  
ON  
Amber  
OFF  
Standby mode  
OFF  
1.3.2  
Back view  
4
6
Rear connectors  
1.  
2.  
3.  
AC-IN port. This port connects the power cord.  
Displayport. This port is for connection for a DisplayPort compatible device.  
DVI (Dual-Link) port. This 24-pin port is for PC (Personal Computer) DVI-  
digital signal connection.  
4.  
HDMI port. This port is for connection with an HDMI compatible device.  
Only DisplayPort and DVI ports support 3D feature given NVIDIA 3D  
Vision Kit is available.  
5.  
6.  
Audio-in port. This port connects PC audio source by the bundled audio  
cable.  
Earphone jack. This port is only available when an HDMI/DisplayPort cable  
is connected.  
ASUS VG248QE LCD Monitor  
1-3  
 
1.3.3  
GamePlus Function  
The GamePlus Function provides a toolkit and creates a better gaming environment for  
users when playing different types of games. In addition, Aimpoint function is specially  
designed for new gamers or beginners interested in First Person Shooter (FPS) games.  
To active GamePlus:  
1.  
2.  
3.  
Press the GamePlus hotkey.  
Press  
to select between Aimpoint and Timer function.  
Press MENU to confirm the function you choose, and  
to go back, off, and exit.  
GamePlus Main Menu  
GamePlus — Aimpoint  
GamePlus — Timer  
GamePlus — Timer — Position  
1-4  
Chapter 1: Product introduction  
 
2.1  
Assembling the monitor arm/base  
To assemble the monitor base:  
1.  
2.  
3.  
4.  
Have the front of the monitor face down on a table.  
Rotate the arm anti-clockwise 90 degrees. (Figure 1)  
Fix the base to the arm by fastening the bundled screw. (Figure 2) (Figure 3)  
Align the arrow mark on the base with the two screws to allow 90 degrees swivel  
from either left or right.  
We recommend that you cover the table surface with soft cloth to prevent  
damage to the monitor.  
Figure 3  
Figure 1  
Figure 2  
2.2  
Adjusting the monitor  
For optimal viewing, we recommend that you look at the full face of the  
monitor, then adjust the monitor to the angle that is most comfortable for you.  
Hold the stand to prevent the monitor from falling when you change its angle.  
The recommended adjusting angle is +15˚ to -5˚ (for tilt)/+45˚ to -45˚ (for  
swiveling/ +110 mm (for height adjustment)/90˚ (for portrait view).  
It is normal that the monitor slightly shakes while you adjust the viewing angle.  
ASUS VG248QE LCD Monitor  
2-1  
 
2.3  
Detaching the arm (for VESA wall  
mount)  
The detachable arm of this monitor is specially designed for VESA wall mount.  
To detach the arm:  
1.  
Have the front of the monitor face down on a table.  
2.  
Loosen the four screws on the back of the monitor and remove the arm/base.  
We recommend that you cover the table surface with soft cloth to prevent  
damage to the monitor.  
2.4  
Connecting the cables  
Connect the cables as the following instructions:  
Displayport  
AC-IN  
HDMI  
Earphone jack  
DVI  
Audio-in  
2-2  
Chapter 2: Setup  
 
To connect the power cord: connect one end of the power cord securely to  
the monitor’s AC input, the other end to a power outlet.  
To connect the DVI/HDMI/DisplayPort cable:  
a. Plug one end of the DVI/HDMI/DisplayPort cable to the monitor’s DVI/  
HDMI/DisplayPort port.  
b. Connect the other end of the DVI/HDMI/DisplayPort cable to your  
computer's DVI/HDMI/DisplayPort port.  
c. Tighten the two screws to secure the DVI connector.  
To connect the audio cable: connect one end of the audio cable to the  
monitor’s Audio-in port, the other end to the computer’s audio-out port.  
To use the earphone (only when an HDMI/DisplayPort cable is  
connected): connect the end with plug type to the monitor’s earphone jack.  
When these cables are connected, you can choose the desired signal from the  
Input Select item in the OSD menu.  
2.5  
Turning on the monitor  
Press the power button  
. See page 1-2 for the location of the power button. The  
power indicator lights up in blue to show that the monitor is ON.  
ASUS VG248QE LCD Monitor  
2-3  
 
2-4  
Chapter 2: Setup  
3.1  
OSD (On-Screen Display) menu  
3.1.1  
How to reconfigure  
1.  
Press the MENU button to activate  
the OSD menu.  
2.  
Press  
and  
to  
navigate through the functions.  
Highlight the desired function and  
press the MENU button to activate  
it. If the function selected has a sub-menu, press  
and  
again  
to navigate through the sub-menu functions. Highlight the desired sub-menu  
function and press the MENU button to activate it.  
3.  
4.  
Press  
To exit and save the OSD menu, press the  
menu disappears. To adjust other functions, repeat steps 1-3.  
and  
to change the settings of the selected function.  
button repeatedly until the OSD  
3.1.2  
OSD function introduction  
1.  
Splendid  
This function contains six sub-  
functions you can select for your  
preference. Each mode has the  
Reset selection allowing you to  
maintain your setting or return to  
the preset mode.  
Scenery Mode: best choice for scenery photo display with SPLENDID™  
Video Enhancement.  
Standard Mode: best choice for document editing with SPLENDID™  
Video Enhancement.  
Theater Mode: best choice for movies with SPLENDID™ Video  
Enhancement.  
Game Mode: best choice for games playing with SPLENDID™ Video  
Enhancement.  
Night View Mode: best choice for dark-scene games or movies with  
SPLENDID™ Video Enhancement.  
sRGB: best choice for viewing photos and graphics from PCs.  
In the Standard Mode, the ASCR, Saturation and Sharpness functions are  
not user-configurable.  
ASUS VG248QE LCD Monitor  
3-1  
 
2.  
Color  
You can adjust Brightness,  
Contrast, Saturation, Color Temp.,  
Skin Tone, and Smart View from  
this menu.  
Brightness: the adjusting  
range is from 0 to 100.  
is a hotkey to activate this  
function.  
Contrast: the adjusting range is from 0 to 100.  
Saturation: the adjusting range is from 0 to 100.  
Color Temp.: contains four modes including Cool, Normal, Warm, and  
User Mode.  
Skin Tone: contains three color modes including Reddish, Natural, and  
Yellowish.  
Smart View: provides better display quality under big viewing angle.  
In the User mode, colors of R (Red), G (Green), and B (Blue) are user-  
configurable; the adjusting range is from 0-100.  
3.  
Image  
You can adjust Sharpness, Trace  
Free, Aspect Control and ASCR,  
from this menu.  
Sharpness: the adjusting  
range is from 0 to 100.  
Trace Free: adjusts the  
response time of the monitor.  
Aspect Control: adjusts the  
aspect ratio to “Full”, “4:3”, or “OverScan” (only available for the HDMI  
input).  
ASCR: turns on or off the ASCR (ASUS Smart Contrast Ratio) function.  
(Only available at Scenery Mode, Theater Mode, Game Mode, and Night  
View Mode.)  
4.  
Input Select  
In this function, you can select your  
desired input source.  
3-2  
Chapter 3: General Instructions  
5.  
System Setup  
Allows you to adjust the system.  
Splendid Demo Mode:  
splits the screen into two for  
Splendid modes comparison.  
Volume: the adjusting range  
is from 0 to 100.  
ECO Mode: reduces power  
consumption.  
OSD Setup:  
*
Adjusts the horizontal position (H-Position)/the vertical position  
(V-Position) of the OSD from 0 to 100.  
*
*
*
Adjusts the OSD timeout from 10 to 120 seconds.  
Enables or disables the DDC/CI function.  
Adjusts the OSD background from opaque to transparent.  
Information: shows the monitor information.  
Language: there are 21 languages for your selection, including English,  
French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech,  
Croatia, Polish, Romanian, Hungarian, Turkey, Simplified Chinese,  
Traditional Chinese, Japanese, Korean, Thai, Indonesia, Persian.  
All Reset: “Yes” allows you to restore the default settings.  
ASUS VG248QE LCD Monitor  
3-3  
3.2  
Specifications summary  
Panel Type  
Panel size  
Max. Resolution  
TFT LCD  
24”W (16:9, 60.97 cm) wide screen  
1920 x 1080  
Pixel pitch  
Brightness (Typ.)  
0.270 mm  
350 cd/m2  
Contrast Ratio (Typ.)  
Contrast Ratio (Max.)  
Viewing angle(H/V) CR>10  
Display colors  
1000:1  
80,000,000:1 (with ASCR on)  
170˚/160˚  
16.7 M  
Response time  
1 ms  
SPLENDID™ Video Enhancement  
SPLENDID™ selection  
Color temperature selection  
Skin-Tone selection  
Digital input  
Yes  
6 video preset modes (by hotkey)  
4 color temperatures  
3 skin-tones  
HDMI v1.4 x 1, DisplayPort v1.2 x 1, DVI (Dual-  
Link) x 1  
Audio-in port  
Earphone jack  
Colors  
3.5 mm Mini-jack  
Yes  
Black  
Speaker (Built-in)  
Power LED  
Tilt  
2 W x 2 Stereo, RMS  
Blue (On)/Amber (Standby)  
+15˚~ -5˚  
VESA wall mount  
Kensington lock  
Voltage rating  
Power consumption  
100 x 100 mm  
Yes  
AC: 100~240V  
Power On: < 45 W, Standby: < 0.5 W,  
Power Off: < 0.5 W  
Temperature (Operating)  
Temperature (Non-operating)  
Dimensions (W x H x D)  
0˚C~40˚C  
-20˚C~+60˚C  
569.4 mm x 499.9 mm x 231.0 mm (machine)  
674 mm x 413 mm x 221 mm (package)  
Weight (Esti.)  
5.5 kg (Net); 8.1 kg (Gross)  
Multi-languages  
21 languages (English, French, German,  
Italian, Spanish, Dutch, Portuguese, Russian,  
Czech, Croatia, Polish, Romanian, Hungarian,  
Turkey, Simplified Chinese, Traditional Chinese,  
Japanese, Korean, Thai, Indonesia, Persian)  
Accessories  
DVI (Dual-Link) cable, audio cable, power cord,  
Quick start guide, warranty card  
3-4  
Chapter 3: General Instructions  
 
Regulation approvals  
Energy Star®, CB, CE, Gost-R, CCC, UL/cUL,  
FCC, C-Tick, BSMI, VCCI, RoHS, WEEE,  
Hygenic, J-MOSS, ErP, PSE, UKrSEPRO,  
Windows 7 WHQL, Windows 8 WHQL  
*Specifications are subject to change without notice.  
ASUS VG248QE LCD Monitor  
3-5  
3.3  
Troubleshooting (FAQ)  
Problem  
Possible Solution  
Power LED is not ON  
Press the  
is in the ON mode.  
Check if the power cord is properly  
connected to the monitor and the power  
outlet.  
button to check if the monitor  
The power LED lights amber and there is  
no screen image  
Check if the monitor and the computer are  
in the ON mode.  
Make sure the signal cable is properly  
connected the monitor and the computer.  
Inspect the signal cable and make sure  
none of the pins are bent.  
Connect the computer with another  
available monitor to check if the computer  
is properly working.  
Screen image is too light or dark  
Adjust the Contrast and Brightness  
settings via OSD.  
Screen image is not centered or sized  
properly  
Adjust the H-Position or V-Position  
settings via OSD.  
Screen image bounces or a wave pattern is  
present in the image  
Make sure the signal cable is properly  
connected to the monitor and the  
computer.  
Move electrical devices that may cause  
electrical interference.  
Screen image has color defects (white does Inspect the signal cable and make sure  
not look white)  
that none of the pins are bent.  
Perform All Reset via OSD.  
Adjust the R/G/B color settings or select  
the Color Temperature via OSD.  
Screen image is blurry or fuzzy  
Adjust the Phase and Clock settings via  
OSD.  
No sound or sound is low  
Ensure that the HDMI cable is properly  
connected to the monitor and the  
computer.  
Adjust the volume settings of both your  
monitor and HDMI device.  
Ensure that the computer sound card  
driver is properly installed and activated.  
3-6  
Chapter 3: General Instructions  
 
3.4  
Supported operating modes  
Resolution Frequency  
640x350  
Refresh Rate  
70Hz  
85Hz  
60Hz  
67Hz  
75Hz  
85Hz  
70Hz  
85Hz  
56Hz  
60Hz  
72Hz  
75Hz  
85Hz  
75Hz  
60Hz  
60Hz  
70Hz  
75Hz  
85Hz  
75Hz  
60Hz  
60Hz  
75Hz  
60Hz  
60Hz  
60Hz  
75Hz  
60Hz  
60Hz  
75Hz  
60Hz  
60Hz  
60Hz  
75Hz  
60Hz  
60Hz  
60Hz  
60Hz  
Horizontal  
31.469KHz  
640x350  
37.861KHz  
31.469KHz  
35KHz  
640x480  
640x480  
640x480  
37.5KHz  
640x480  
43.269KHz  
31.469KHz  
37.927KHz  
35.156KHz  
37.897KHz  
48.077KHz  
46.875KHz  
53.674KHz  
49.725KHz  
31.02KHz  
48.363KHz  
56.476KHz  
60.023KHz  
68.677KHz  
67.5KHz  
720x400  
720x400  
800x600  
800x600  
800x600  
800x600  
800x600  
832x624  
848x480  
1024x768  
1024x768  
1024x768  
1024x768  
1152x864  
1280x720  
1280x720  
1280x720  
1280x768  
1280x800  
1280x800  
1280x800  
1280x960  
1280x1024  
1280x1024  
1366x768  
1440x900  
1440x900  
1440x900  
1680x1050  
1680x1050  
1920x1080  
1920x1080  
44.444KHz  
44.772KHz  
56.456KHz  
47.396KHz  
49.306KHz  
49.702KHz  
62.795KHz  
60KHz  
63.981KHz  
79.976KHz  
47.712KHz  
55.469KHz  
55.935KHz  
70.635KHz  
64.674KHz  
65.29KHz  
66.587KHz  
67.5KHz  
ASUS VG248QE LCD Monitor  
3-7  
 
Resolution Frequency  
1920x1080* (DVI/DP)  
1920x1080* (DVI/DP)  
1920x1080* (DVI/DP)  
1920x1080* (DVIDP)  
640x480P (HDMI)  
Refresh Rate  
85Hz  
Horizontal  
95.43KHz (2D)  
144Hz  
158.11KHz (2D)  
113.3KHz (2D)/113.8KHz (3D)  
137.2KHz (2D/3D)  
31.469KHz/31.5KHz  
31.469KHz/31.5KHz  
31.25KHz  
100Hz  
120Hz  
59.94/60Hz  
59.94/60Hz  
50Hz  
720x480P (HDMI)  
720x576P (HDMI)  
1280x720P (HDMI)  
1280x720P (HDMI)  
1440x480P (HDMI)  
1440x576P (HDMI)  
1920x1080i (HDMI)  
1920x1080i (HDMI)  
1920x1080P (HDMI)  
1920x1080P (HDMI)  
50Hz  
37.5KHz  
59.94/60Hz  
59.94/60Hz  
50Hz  
44.955KHz/45KHz  
31.469KHz/31.5KHz  
31.25KHz  
50Hz  
28.125KHz  
59.94/60Hz  
50Hz  
33.716KHz/33.75KHz  
56.25KHz  
59.94/60Hz  
67.433KHz/67.5KHz  
Note: you must select one of the “*” timing for enabling 3D or 144Hz feature with a compatible  
NVIDIA-GPU graphic card via Dual-link DVI cable connection.  
3-8  
Chapter 3: General Instructions  
ASUS VG248QE LCD Monitor  
3-9  

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